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Waitlists

Posted on August 24, 2018 by GLOWNovember 20, 2021
  • 9Waitlist –  Create
    • If you need a waitlist, create a Ticket type called Waitlist.
    • Set the price = BLANK  (not 0)
  • Waitlist – Contacting
    • Open the Event and go to the Dashboard tab.
    • If you had registration questions for the Waitlist ticket, click Edit/Void next to the member name. Then click Edit Registration.
    • To contact the person, click the person icon next to their name in the list. (You can also Facebook message them if they are part of the Glow Facebook Group.)
  • Waitlist – Convert Waitlist ticket to Regular Ticket
    • To convert their Waitlist Tickets to Real Tickets, click on Edit/Void next to their name in the list. Then choose Edit Registration.
    • Change their Waitlist tickets to 0 and enter a quantity in the real event tickets.
    • Check the option for Resend Payment Receipt.
    • Click Update Registration
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